Frequently Asked Questions
Frequently Asked Questions - Shared Hosting¶
Is there a minimum contract period?¶
No, there is no minimum contract period. You can cancel your service at any time. We offer billing on a monthly, quarterly, semi-annual, and annual basis. You can choose the billing cycle that works best for you. If you choose annual billing, you will receive a free domain registration. You can also change from monthly billing to annual billing at any time to receive a free domain registration. If you sign up for annual billing and want to move to monthly billing, your account will be credited for the remaining months of your annual billing cycle.
Do you offer a money back guarantee?¶
Yes, we offer a 45 day money back guarantee for all shared hosting plans. If you are not satisfied with your service, you can request a refund within 45 days of the date of signing up. If you request a refund within 45 days of the date of purchase, we will refund your payment in full. If you request a refund after 45 days of the date of signing up, we will not refund your payment.
Do you offer a free trial?¶
We do offer a free 60-day trial for our shared hosting plans. You can sign up for a free trial by clicking on the "Free Trial" button on the shared hosting page. The free trial plan does have some minor limitations on disk space, bandwidth, and email sending. You can upgrade to a paid plan at any time during the free trial or after the free trial ends. If you do not upgrade to a paid plan, your account will be deleted after the free trial ends.
Do you have IPv6 support?¶
Yes, all of our shared hosting plans support IPv6 and is enabled by default.